Privacy Policy

Sending commercial and promotional communications that includes:

- Sending communications of marketing.

- Invitations to events.

- Sending product samples.

- Promotion of our products

- Offer personalized services based on their beauty characteristics;

Consent

Name and surname;

Gender;

Mail address electrónico;

Postal address;

Phone number;

Photo;

Date of birth or age range;

ID, username and password;

Personal description or preferences;

Order details;

Social media profile (when you use social login or share this personal information);

Other information you share with us about yourself (for example, through your "My Account" page, by contacting us, or by providing your own content such as photos or reviews, or questions via the chat feature available on some websites / apps or participating in a contest, game or survey).

§ Creation and Management of Accounts;

§ Subscription form for newsletters or newsletters;§ Registro o suscripción a games, promotions, offers, surveys ...

Your data may be transferred to Studios Cánovas Marina S.L., the parent company of SONIA MARINA located in Spain, on the legal basis of the legitimate interest of the company, to fulfill the company's administrative purposes.

Service providers with access to your data:

Third parties to deliver a product / sample to you, for example postal / delivery services;

Third parties that help us provide IT services, such as platform providers, hosting, maintenance and support services in our databases, as well as in our software and applications that may contain data about you;

Advertising, marketing, digital media and social media agencies to help us deliver advertising, marketing and campaigns, to analyze their effectiveness and to manage your contact and questions;

Third parties that help us provide digital and e-commerce services such as social listening, store locator, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine, curation tools for user generated content .

Management of the contractual relationship with you that includes:

- Management of your orders.

- Shipments of orders to the address indicated.

- Answer your questions regarding your requests and interact with you.

- Contact you to finalize your order if you have saved your shopping cart or have saved products in your shopping cart without completing the payment process.

- Inform you of the availability of a product.

- Process and track your order.

- Manage the payment of your order.

- Loyalty program.

- Manage any dispute related to a purchase;

- Measure your satisfaction.

- Manage your participation in contests, games and surveys, even to take into account your comments and suggestions

- Publish your review or content.

- Provide the requested service (for example, virtually test our products).

-Show you the store closest to your location.

Compliance with a contractual relationship: maintenance, compliance, development, control and execution of the contractual relationship established between you and SONIA MARINA.

Name and surname or alias;

Gender;

Email address;

Postal address (delivery and billing);

Phone number;

Photo;

Date of birth or age range;

ID, username and password;

Location;

Geolocation;

Wellness data, including skin tone, skin / hair type, etc;

Personal description or preferences;

Order details;

Social media profile (when you use social login or share this personal information);

Other information you share with us about yourself (for example, through your "My Account" page, by contacting us, or by providing your own content such as photos or reviews, or questions via the chat feature available on some websites / apps or participating in a contest, game or survey);

Transaction information, including purchased products;

Shopping history.

Payment information (credit card number / Paypal information / bank account details) is not collected by us, but directly by payment service providers.

§ Creation and Management of Accounts;

§ Information collected during the purchase process made on the SONIA MARINA website / applications / social networks or in the online store;

§ Registration or subscription to games, promotions, offers, surveys ...

§ Through the use of SONIA MARINA applications or devices.

§ Content generated and sent by the user to one of our social platforms.

Your data may be transferred to Studios Cánovas Marina S.L., the parent company of SONIA MARINA located in Spain, on the legal basis of the legitimate interest of the company, to fulfill the company's administrative purposes.

Service providers with access to your data:

Third parties to deliver a product / sample to you, for example postal / delivery services;

Third parties that help us provide IT services, such as platform providers, hosting, maintenance and support services in our databases, as well as in our software and applications that may contain data about you;

Advertising, marketing, digital media and social media agencies to help us deliver advertising, marketing and campaigns, to analyze their effectiveness and to manage your contact and questions;

Third parties that help us provide digital and e-commerce services such as social listening, store locator, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine, curation tools for user generated content .

Profiling that includes:

- Improve our websites / applications.

- Enrich your profile if you make a purchase using your account information.

- For the monitoring and improvement of our applications and devices.

- Analyze your wellness characteristics and recommend appropriate products (including tailored products) and routines to follow.

- Provide you with product and routine recommendations.

Legitimate interest: To ensure that our websites / applications remain secure, to help us better understand your needs and expectations, and thereby improve our services, products and brands.

Name and surname;

Gender;

Email address;

Postal address (delivery and billing);

Phone number;

Date of birth or age range;

Photo;

ID, username and password;

Wellness data, including skin tone, skin / hair type, etc;

Personal description or preferences;

Order details;

Social media profile (where you use social login or share this personal information with us);

Transaction information, including purchased products;

Shopping history.

Payment information (credit card number / Paypal information / bank account details) is not collected by us, but directly by payment service providers

Account Creation and Management;

Information collected during the purchase process made on the SONIA MARINA website / applications / social networks or in the online store;

Through the use of SONIA MARINA applications or devices

Your data may be transferred to Studios Cánovas Marina S.L., the parent company of SONIA MARINA located in Spain, on the legal basis of the legitimate interest of the company, to fulfill the company's administrative purposes.

Service providers with access to your data:

Third parties that help us provide IT services, such as platform providers, hosting, maintenance and support services in our databases, as well as in our software and applications that may contain data about you.

Advertising, marketing, digital media and social media agencies to help us deliver advertising, marketing and campaigns, to analyze their effectiveness and to manage your contact and questions;

Third parties that help us provide digital and e-commerce services such as social listening, store locator, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine, curation tools for user generated content .

Maintain updated suppression lists to avoid being contacted if you request it.

Legal obligation: The RGPD enables us to keep your details on a suppression list, if you have asked us not to send you any more commercial communications.

Name and surname;

Email address;

Personal description or preferences;

Social media profile (when you use social login or share this personal information with us).

Subscription to newsletters and commercial communications.

Your data may be transferred to Studios Cánovas Marina S.L., the parent company of SONIA MARINA located in Spain, on the legal basis of the legitimate interest of the company, to fulfill the company's administrative purposes.

Service providers with access to your data:

§ Third parties that help us provide IT services, such as platform providers, hosting, maintenance and support services in our databases, as well as in our software and applications that may contain data about you.

§ Advertising, marketing, digital media and social media agencies to help us offer

advertising, marketing and campaigns, to analyze its effectiveness and to manage your contact and your questions;

§ Third parties that help us provide digital and e-commerce services such as social listening, store locator, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine, content curation tools generated by the user.

Allow the operation of our website / applications through technical and functional cookies that include:

- Adequate display of content.

- Creation and remembrance of your login.

- Customization of the interface, such as language;

- Parameters attached to your device, including the resolution of your screen, etc.

- Improvement of our websites / applications.

- Ensure that the website or the application are safe and protected.

- To prevent visitors from being saved twice.

- Allow to share our content on social networks (share buttons to show the site).

legitimate interest:To ensure that we provide you with websites / applications that function correctly and continually improve cookies that (i) are essential to the operation of our websites / applications, (ii) are used to keep our websites / applications safe and secure

D atos related to the use of the applications or websites;

Data related to the web page from which you come;

Registration details;

Pages you visited;

Videos you watched;

Ads you click on;

Products you are looking for;

Location;

Duration of your visit;

Products you selected to create your basket.

Technical information:

IP adress;

Browser information;

Device Information;

A unique identifier given to each visitor and the expiration date of that identifier.

Information collected by cookies or similar technologies as part of your navigation on the SONIA MARINA website / applications

§ For information on specific Cookies placed hosted on a certain website or application, see our Coockies Policy.

Service providers with access to your data:

§ Third parties that help us provide IT services, such as platform providers, hosting, maintenance and support services in our databases, as well as in our software and applications that may contain data about you.

§ Third parties that help us provide digital and e-commerce services such as social listening, store locator, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine, content curation tools generated by the user.

Insertion of advertising based on behavior that includes:

-Show online advertisements for products that may be of interest to you, based on past behavior;

- Show you ads and content on social media platforms;

- Creation and memory of your shopping cart;

- Send you recommendations, marketing or content based on your profile and interests;

Consent

Data related to the use of applications or websites;

Data related to the web page from which you come;

Registration details;

Pages you visited;

Videos you watched;

Ads you click on;

Products you are looking for;

Location;

Duration of your visit;

Products you selected to create your basket.

I Technical information:

IP adress;

Browser information;

Device Information;

A unique identifier given to each visitor and the expiration date of that identifier.

Information collected by cookies or similar technologies as part of your navigation on the SONIA MARINA website / applications

For information on specific Cookies placed hosted on a certain website or application, see our Coockies Policy

Service providers with access to your data:

§ Third parties that help us provide IT services, such as platform providers, hosting, maintenance and support services in our databases, as well as in our software and applications that may contain data about you.

§ Third parties that help us provide digital and e-commerce services such as social listening, store locator, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine, content curation tools generated by the user.

Consumer service that includes:

- Answer the questions that you can ask us through our websites / applications.

Legitimate interest: To respond to your requests and questions regarding our products and services.

Name and surname;

Phone number;

Email address;

Other information that you share with us about yourself in connection with your inquiry.

Information collected when asked through surveys about brand, product, and usage issues.

Information collected when you contact us with questions.

Service providers with access to your data:

§ Third parties that help us provide IT services, such as platform providers, hosting, maintenance and support services in our databases, as well as in our software and applications that may contain data about you;

§ Third parties that help us provide digital and e-commerce services such as social listening, store locator, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine, content curation tools generated by the user.

Realization of statistics that includes:

- Reporting and statistics

- Know the reaction of users to our advertising campaigns;

- To improve our offers;

- To find out how you discovered our websites / applications.

Legitimate Interest: To help us better understand the needs and expectations of our customers and, therefore, to improve our services, products and brands.

Name and surname or alias;

Gender;

Email address;

Postal address (delivery and billing);

Phone number;

Photo;

Date of birth or age range;

ID, username and password;

Location;

Geolocation;

Wellness data, including skin tone, skin / hair type, etc;

Personal description or preferences;

Order details;

Social media profile (when you use social login or share this personal information);

Other information you share with us about yourself (for example, through your "My Account" page, by contacting us, or by providing your own content such as photos or reviews, or questions via the chat feature available on some websites / apps or participating in a contest, game or survey);

Transaction information, including purchased products;

Shopping history;

Data related to the use of applications or websites;

Data related to the web page from which you come;

Registration details;

Pages you visited;

Videos you watched;

Ads you click on;

Products you are looking for;

Location;

Duration of your visit;

Products you selected to create your basket.

Technical information:

IP adress;

Browser information;

Device Information;

A unique identifier given to each visitor and the expiration date of that identifier.

Payment information (credit card number / Paypal information / bank account details) is not collected by us, but directly by payment service providers.

Información recopilada cuando se le pregunta a través de encuestas sobre cuestiones relativas a marcas, productos, y su uso.

A través del uso de aplicaciones o dispositivos de SONIA MARINA.

Contenido generado y enviado por el usuario a alguna de nuestras plataformas sociales.

Registro o suscripción a juegos, promociones, ofertas, encuestas…

Información recopilada durante el proceso de compra realizada en el sitio web/aplicaciones/ redes sociales de SONIA MARINA o en la tienda online;

Suscripción a newsletters y comunicaciones comerciales;

Creación y Gestión de Cuentas;

Información recopilada por cookies o tecnologías similares como parte de su navegación en el sitio web / aplicaciones de SONIA MARINA.

For information on specific Cookies placed hosted on a certain website or application, see our Coockies Policy

Your data may be transferred to Studios Cánovas Marina S.L., the parent company of SONIA MARINA located in Spain, on the legal basis of the legitimate interest of the company, to fulfill the company's administrative purposes.

Service providers with access to your data:

§ Third parties that help us provide IT services, such as platform providers, hosting, maintenance and support services in our databases, as well as in our software and applications that may contain data about you;

§ Third parties that help us provide digital and e-commerce services such as social listening, store locator, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine, content curation tools generated by the user.

Right to information

You have the right to obtain clear, transparent and easy to understand information about the way we use your personal data and about your rights. We provide you with such information in this Policy.

Right of access

You have the right to access the personal data we have about you (with certain limits).

We may charge a reasonable amount to cover costs administrative expenses incurred when providing the information.

Manifestly unfounded, excessive or repetitive requests may not be honored.

To exercise this right, contact us by any of the means indicated below.

Right of rectification

You have the right to have your personal data rectified when it is inaccurate or no longer valid or to have it completed when it is incomplete.

To exercise this right, contact us by any of the means indicated below. If you have an account, it may be easier for you to correct them yourself by modifying your profile.

Right of erasure / right to be forgotten

In certain cases, you have the right to have your personal data erased or deleted. It should be noted that this is not an absolute right, since we may have legal or legitimate reasons to keep them.

If you want us to delete your personal data, contact us by any of the means indicated below.

Deright of opposition to direct marketing, including profiling

You can unsubscribe from our direct marketing communications at any time.

The easiest way to unsubscribe is by clicking on the "Unsubscribe" link in any email or communication we send you. If not, contact us by any of the means indicated below.

To object to profiling, please contact us by the means indicated below.

right to withdraw consent at any time when data processing is based on consent

You can withdraw your consent to the processing of your personal data when the processing is based on your consent. The withdrawal of consent will not affect the lawfulness of the treatment based on the consent prior to its withdrawal. To find out the cases in which the treatment is based on consent, we refer you to the table included in the section "What data do we collect from you?", In particular the column "What is the legal basis for processing your Personal Data? "

If you wish to withdraw your consent, contact us by any of the means indicated below.

Right to object to treatment based on the satisfaction of legitimate interests

You can object at any time to the processing of your data when the treatment is based on the satisfaction of legitimate interests. To find out where the treatment is based on legitimate interests, we refer you to the table included in the section "What data do we collect from you?", In particular the column "What is the legal basis for processing your Personal Data? "

If you wish to exercise this right, contact us by any of the means indicated below.

Right to file a claim with a supervisory authority

You have the right to complain to the Spanish Data Protection Agency about the privacy and data protection practices of SONIA MARINA.

Do not hesitate to contact us by any of the means indicated below before filing a claim with the competent authority on data protection.

Right to data portability

You have the right to transfer, copy or transfer data from our database to a different one. It is only possible to exercise this right with respect to data that you have provided, when the treatment is based on the execution of a contract or on your consent and the treatment is carried out by automated means. To find out the cases in which the treatment is based on contract or consent, we refer you to the table included in the section "What data do we collect from you?", In particular the column "What is the legal basis for processing your Data? Personal? ”.

For more information, contact us by any of the means indicated below.

Right of limitation of treatment

You have the right to request the limitation of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we can store them but we will not be able to continue using or treating them.

This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows:

§ that the interested party challenges the accuracy of the personal data, during the period that allows the person in charge to verify the accuracy of the same;
§ that the treatment is illegal and the interested party opposes the deletion of personal data and instead requests the limitation of its use;

§ that the controller no longer needs the personal data for the purposes of the treatment, but the interested party needs it for the formulation, exercise or defense of claims;

§ that the interested party has opposed the treatment pursuant to article 21, paragraph 1, while verifying if the legitimate reasons of the controller prevail over those of the interested party.

If you wish to exercise this right, contact us by any of the means indicated below.

Right to deactivation of Cookies

You have the right to disable Cookies. The settings of Internet browsers are usually programmed by default to accept Cookies, but they can be easily disabled by changing the browser settings.

Many cookies are used to improve the usability or functionality of the websites / applications; therefore, its deactivation may prevent you from using certain parts of our websites / applications as indicated in the Cookies Policy.

If you want to limit or block all cookies set by our websites / applications (which may prevent you from using certain parts of the web) or by any other websites / applications, you can do so through your browser settings.